Privacy Policy
Last updated: 2026-10-25
Operator: Transformative Solutions B.V. (KvK 97144886), Johanna Westerdijkplein 2, The Hague, the Netherlands
1. Controller
Transformative Solutions B.V., Johanna Westerdijkplein 2, The Hague, the Netherlands, is the controller of personal data processed through the Service. Contact: support@wally.house.
2. Data we process
Account data (identifier, handle, e-mail address via our authentication provider), match records (offers, outcomes, scoring), and limited integrity telemetry for competition fairness. Chat content is used to run the game and is not retained beyond the match record needed to display it. In matches against an AI opponent, your chat messages and the public offers of that match are processed to generate the opponent’s replies, and the opponent’s decision record for that match (how it read your messages and why it moved) is kept with the match record; it is never shown to other players. The written debrief of a match (text generated from the match numbers, never from chat) is stored with the match record and shown only to you; of the “Ask the coach” chat we keep only the number of questions you asked. Your friend list (who you asked, who accepted, whom you blocked) is kept while the accounts exist and is visible only to the two people involved; friends are only ever added after a finished match against each other, and you can remove or block a friend at any time. If you choose to share a result, a link is created that anyone who has it can open: it shows only what you chose (the outcome, your share of the surplus, and optionally your captain title and handle), never your limit, offers, chat or opponent, and it stops working when you stop sharing or after 30 days.
3. Purposes and legal bases
We process data to provide the Service (performance of the contract), to protect the integrity and fairness of matches and competitions (legitimate interest), and to meet legal obligations (for example, tax and accounting duties if prizes are awarded).
4. Retention
Account data is kept while your account exists and deleted or anonymised after deletion, subject to legal retention duties. Match records are retained for ranking and anti-cheat purposes.
5. Sharing
We use service providers for authentication (Clerk), hosting, and — in matches against an AI opponent — an AI language-model provider (Anthropic) that generates the opponent’s replies from that match’s chat and public offers, acting as processors on documented instructions. After a match has ended, the written debrief and the “Ask the coach” chat send that match’s numbers to the same provider: the offers, their timing, the outcome, both limits (which both players can see once the match is over) and the stance cards played, as labels only. Never sent to the provider for those features: the chat text of either player in a match against another person, handles, e-mail addresses and other account data, or other matches. The questions you type to the coach are sent to the provider to be answered and are not stored by us (only a count of how many you asked). Until a match has ended, your private MAX (buyer) or MIN (seller), your account details and other matches are never sent to the AI provider. We do not sell personal data and do not use it for advertising.
6. Your rights
Under the GDPR you have rights of access, rectification, erasure, restriction, portability and objection. Write to support@wally.house. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).